after listening to support when they said uninstall and reinstall, reset firewall settings to default and ignoring them when they said uninstall windows defender as they did know it was disabled before TotalAV was installed but apparently don't know it is integrated into windows10 (despite the microsoft certified) i was still getting random crashes coming out of sleep so i called it a loss, disabled sleep function and moved on.

26 days after totalAV when it did an update and caused complete system lock-ups and forcing 2 hard restarts before i could get back into windows and now i get full system lock-ups about 30% of the time my pc comes out of sleep an 80% if i have spotify running in background and come out of sleep yet it was flawless for the 26 days before the update (this is a $5500 custom built gaming PC with 11 programs installed like Steam, Battlenet, cpuZ and Aida64 and a fresh win10 built 3 days before the installation of TotalAV). 8 days after i brought TotalAV because even tho i was signed in TotalAV was not active and i was getting spam from the software and by Email about buying your bolt-ons.

My time with TotalAV, the first ticket was submitted 18/3/18.

Total av antivirus